Get in Touch
We welcome inquiries, corrections, and feedback. Please use the appropriate contact method below depending on your needs.
General Inquiries
For general questions about Touraine.net, travel recommendations, or feedback about the site:
Email: contact@touraine.net
We respond to all substantive inquiries, typically within 2–3 business days. Response times may be longer during peak travel seasons (May–September).
Corrections & Updates
Found outdated information, broken links, or factual errors? We appreciate corrections and strive to keep our content accurate and current.
Email: corrections@touraine.net
When reporting corrections, please include:
- The specific page URL where you found the error
- What information is incorrect or outdated
- The correct information (if known)
- Source for the correction (if applicable)
Technical Issues
Experiencing technical problems with the website? Broken features, display issues, or accessibility concerns?
Email: tech@touraine.net
Please include:
- Description of the problem
- Page URL where the issue occurs
- Your browser and device (e.g., "Chrome on Windows," "Safari on iPhone")
- Screenshot if applicable
Privacy Inquiries
Questions about how we handle your data or requests regarding your personal information?
Email: privacy@touraine.net
See our full Privacy Policy for details on data collection and use.
Before You Contact Us
For faster answers to common questions, please check these resources first:
Travel Planning Questions
- Getting to Touraine — Transport options from Paris and other cities
- Best Time to Visit — Month-by-month weather and crowd information
- Complete Travel Guide — Comprehensive planning information
Specific Destinations
- Châteaux Guide — Detailed information on individual châteaux
- Wine Guide — Appellations, producers, and tasting notes
- Cycling Routes — Loire à Vélo paths and practical cycling information
Itinerary Ideas
- All Itineraries — Pre-planned routes for different interests and durations
What We Can't Help With
Please note that Touraine.net is an independent travel guide. We cannot:
- Make reservations for châteaux, restaurants, or accommodations
- Provide real-time information about closures, special events, or last-minute changes
- Recommend specific hotels or tour operators (we provide general guidance only)
- Arrange transportation, tickets, or services on your behalf
- Respond to detailed personal itinerary planning requests (our published guides serve this purpose)
For bookings and real-time information, please contact venues directly via their official websites.
Business Inquiries
Touraine.net maintains editorial independence and does not accept paid placements, sponsored content, or advertising. We do not offer partnership opportunities, affiliate arrangements, or promotional partnerships with châteaux, wine estates, or tourism businesses.
All recommendations on this site are based on editorial judgment and personal experience, not commercial relationships.
If you believe your business has been featured inaccurately, please contact us at contact@touraine.net with factual corrections.
Media & Press
For media inquiries, interviews, or press-related questions:
Email: press@touraine.net
Response Times
We aim to respond to all inquiries within 2–3 business days. Please note:
- Corrections: Typically reviewed and implemented within 24–48 hours
- General questions: 2–3 business days
- Technical issues: 1–2 business days for acknowledgment, resolution time varies
- During peak season (May–September): Response times may extend to 5–7 days
We appreciate your patience and read all messages carefully.
Mailing Address
For formal correspondence requiring postal mail:
Touraine.net
[Address information would be provided here if applicable]
Note: Email is strongly preferred for faster response times.